I had conducted a pro bono e consulting session for one of my relatives from the USA a few days ago. She didn't know about Google drive or how she could use it and what it's capabilities are. I provided her with text based guidance or support via Whatsapp.
We then decided to do a video call using Whatsapp. This worked out well as many people prefer visual support instead of text based support. The problem was solved using e consulting utilizing Whatsapp. I had sent her a photo of one of my Google drive files via Google drive too. These approaches worked well.
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